Frequently Asked Questions
Everything you need to know about your Glossier order and our beauty products.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We want you to love your products. If you are not satisfied, we offer free returns on all orders within 30 days of receipt. Simply contact our G-Team to start the process.
Do you ship internationally?
Yes, we currently ship to the United States, Canada, the United Kingdom, Ireland, Sweden, Denmark, and France. Shipping fees and delivery times vary by location.
Are Glossier products cruelty-free?
Absolutely. We are a Leaping Bunny certified brand, meaning we do not test our finished products or ingredients on animals at any point during production.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Can I change or cancel my order after it's placed?
Our warehouse processes orders quickly to ensure fast delivery. Please contact us within one hour of placing your order, and we will do our best to accommodate your request.